Privacy Policy

Effective Date: October 1, 2025

Gateway Rehab Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our organization.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address
Donation Information: Payment details, donation history, and billing information
Program Participation: Information related to housing applications, wellness services, and support programs
Volunteer Information: Skills, availability, background check results (where applicable)
Website Usage Data: IP address, browser type, pages visited, and time spent on our site

How We Use Your Information

We use the information we collect to:

Provide housing programs, wellness services, and support to those we serve
Process donations and issue tax receipts
Communicate with donors, volunteers, program participants, and community partners
Improve our programs, services, and website experience
Comply with legal and regulatory requirements
Send newsletters, updates, and information about our mission (with your consent)

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist with payment processing, website hosting, email communications, and program administration
Legal Requirements: When required by law, court order, or government regulation
Program Partners: With partner organizations involved in delivering housing or wellness services (with your consent)
Anonymized Data: We may share aggregated, non-identifiable data for research, fundraising, or reporting purposes

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, update, or correct your personal information
Opt out of receiving marketing communications by clicking "unsubscribe" in our emails or contacting us directly
Request deletion of your personal information (subject to legal and operational requirements)
Withdraw consent for data processing where applicable

To exercise these rights, please contact us at info@gatewayrehabfoundation.org or 800-305-3911.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Gateway Rehab Foundation
Phone: 800-305-3911
Email: info@gatewayrehabfoundation.org